• SMS your grievance on
    7738133133 , 7738144144
  • Traffic Whatsapp Helpline
    8454999999
  • Mumbai Police Elder Line
    1090
  • Police Control Room
    100
  • Women Helpline No
    103
  • Cyber helpline
    26504008 , 1930
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Headlines


From CP's Desk


Shri. Vivek Phansalkar, I.P.S., Commissioner of Police, Greater Mumbai.

Mumbai Police shall ensure the Rule of Law, enforce the law of the land impartially and firmly without fear or favour, and strive to create a fear free environment that is conducive to growth and development. Mumbai Police will remain committed to maintaining public order, preventing and detecting crime, maintaining and promoting communal harmony, ensuring a smooth flow of traffic, and taking strong action against terrorism, organized crime, anti-social / illicit activities / elements.

Shri. Vivek Phansalkar, I.P.S., Commissioner of Police, Greater Mumbai.

Initiatives


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Elder Help Line

One cannot escape the fact that senior citizens are at a much greater risk today than ever before. After all, a worrying number of the elderly live on their own. Abandoned by their uncaring families, they are left completely helpless in crisis and extremely vulnerable to criminal elements, health problems and depression. But now they will have a family of their own again; a family of thousands called ElderLine.<br>HELP IS AT HAND<br>Now all senior citizens have to do to get assistance, is call ElderLine on 1090. An initiative of the Mumbai Police with The Times of India as media partner and Spanco Telesystems and Solutions as technology partner, ElderLine is a special service that will take care of the physical and mental well-being of senior citizens, any time. With ElderLine, help is now at hand.<br>Senior Citizens can call Elder Helpline:<br>1. When they urgently require the help of medical professionals.<br>2. 2. When they face situations that involve physical violence or pose a risk to their lives.<br>3. Senior Citizens may directly call 1090 to register themselves.<br>All they have to do is call the toll free number 1090.<br>THE PROTECTIVE CIRCLE<br>ElderLine is a momentous initiative where the Mumbai Police brings together volunteer doctors, clinics, hospitals, counsellors, social workers, ordinary citizens, police personnel and the best of technology to aid the elderly. Absolutely any able and compassionate individual or organisation can become a volunteer. Every volunteer will go through a simple interview and complete background check, and then given a special identity card. Volunteers will be allowed to decide days and times when they’ll be available. And even if they are busy at a particular moment, all they will have to do is to inform Elderline.<br>BACK END SYSTEM<br>ElderLine is equipped with an advanced GPS-based tracking and dispatch system. So the minute a person calls 1090, his/her exact location is accurately revealed on our screens. Similarly, it also helps us track, contact and dispatch appropriate volunteers or, if need be, a police mobile immediately. ElderLine maintains a large database of volunteers so that there is always one ready to go. In case no volunteers are available, police personnel are dispatched instantly. All this to ensure that we reach people faster and help them better.

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Digital Forensic and Analysis Tools for Detection, Investigation of Crime

Technology and innovation play a key role in crime detection, investigation and responding to ever-changing criminal methods. Technology proves to be a game changer in detection of modern crimes. The Crime Branch, Mumbai Police is equipped with modern technological tools and softwares for detection and investigation of crime. Digital Forensic Tools, Mobile / PDA Forensic Tools, Advanced Mobile Call data analysis tools, Social Network Analysis tools and several other tools & Softwares are being used for detection, investigation and analysis of crime.

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Cyber Crime Awareness Programs and Fight Against Cyber Crime

Mumbai Police has dedicated Cyber Crime wing headed by a DCP rank officer. The Mumbai police has set up a dedicated cyber cell at each police stations to curb rising technology-related cases in the city. The cell will comprise a police inspector, two sub-inspectors and two to three constables. Mumbai Police has a 24X7 dedicated Cyber Helpline Number (9820810007) at Cyber Police Station, BKC. Cyber awareness programmes / lectures are regularly arranged at various schools, colleges, institutes and organizations. Posters and Documentaries on Cyber Crime are prepared and circulated on social media. 

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AMBIS (Automated Multi-Modal Biometric Identification System)

AMBIS system is aimed at detection of crime based on available fingerprints, palm print, iris scan data of criminals on record as well as chance finger prints collected from the scene of crime. The new system will mark a shift from prevailing manual detection system - using magnifying glasses - to a highly accurate, tech driven process.  All police stations are directly connected to AMBIS server for fingerprint, palm print and iris scanning and detection. AMBIS will help keep a track of the accused in serious offences by the way of biometric record.  The system will contribute significantly for improving the conviction rate.

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